Covid-19 Coronavirus and what we are doing at our practice

Everyone is talking about coronavirus and toilet paper – we’re not sure how the two are related, however our concern is the spread of infection.

Firstly, if you have traveled overseas (any country) within the last 14 days AND have flu-like symptoms, then you should be tested for coronavirus infection. If you have been in close contact with someone who has been overseas within the last 14 days AND you have flu-like symptoms, then you should be tested, even if your contact person is not sick. If you have been in casual contact with someone you know has been confirmed as positive for coronavirus AND you have flu-like symptoms, you should be tested.

If you fit any of the above criteria, please call the clinic on 9782 6666. You will be screened over the phone by one of our friendly nurses.


Our nurse will ask you a number of questions over the phone regarding your symptoms, contacts, and travel history. If it is determined that you need to be tested our nurse will arrange to consult with you in your car at our clinic car park at an arranged time. Please remain in your car at all times.

Our nurse will obtain samples from you by brushing a swab from your nose and throat. You will then be directed to return home to self-isolate for 48 hours until the test result has been read by your doctor.

For information regarding self-isolation, please click here.

Another good source of information can be found at the Victorian State Government’s Health and Human Services website.

Secondly, if you have flu like symptoms, but do not have any travel history or contact with anyone who has a travel history, it doesn’t mean that you don’t have coronavirus, but the risk is very low. In this instance you should still call ahead, where our staff can triage your symptoms and book you in with your doctor in a timely manner.

Thirdly, and most importantly, remember the above instruction to not arrive at our clinic without first calling ahead. Our healthcare workers and our vulnerable patient population need protecting from this infectious virus. We are trying to streamline our processes, so that we can deliver the best medical care to every one of our patients.

Additionally, please practice good hygiene. Lots of regular hand washing, making sure that you lather your palms, backs of hands and in between fingers for 20 seconds before rinsing in very warm water. Do not cough or sneeze without covering your mouth or nose. Use your inner elbow if you don’t have a tissue handy. Dispose of your tissue carefully and do not touch your face without cleaning your hands first.

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